Shipping policy
Shipping Policy
Thank you for shopping at ZackShop! Here's everything you need to know about how we ship your orders.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Shipping Times We ship internationally. Estimated delivery times are:
- Standard Shipping: 7–20 business days
- Express Shipping (where available): 5–10 business days
Delivery times may vary depending on your location and customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items in your order.
Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Customs & Duties International orders may be subject to customs fees or import duties charged by your country. These fees are the responsibility of the customer and are not included in our prices.
Lost or Delayed Packages If your package is delayed or lost, please contact us at your store email and we will do our best to resolve the issue promptly.